Privacy Policy
Your privacy matters to us at Deep Archive Find
Information We Collect
When you contact us for corporate flower arrangements or gift services, we collect information you voluntarily provide. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.
For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.
Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.
How We Use Your Information
We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also leverage information to enhance our services and website experience. This helps us identify which corporate floral offerings are most valued by our clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
Deep Archive Find respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We are committed to safeguarding your personal information and deploy suitable technical and organizational safeguards to protect it. This includes safe data storage, encrypted transmissions, and restricted access to personal data within our company.
Secure Storage
Personal data is kept in secure systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to shield information as it moves between your browser and our infrastructure.
Limited Access
Only staff members who require the data to deliver services are granted access to customer information.
Although we employ robust security measures, no online transmission method is completely secure. We continually update our security practices to guard against evolving threats.
Your Privacy Rights
You hold important rights over your personal data. In line with applicable laws, you may be entitled to access, rectify, delete, or limit the processing of your information.
To exercise these rights, please reach out using the contact details at the end of this policy. We will respond within a reasonable period as required by applicable law.
Data Retention
We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary based on the data type and the purpose it was gathered for.
Typical Retention Periods:
- Customer contact and order details: about three years after the last service interaction
- Payment transaction records: around seven years for tax and accounting purposes
- Website analytics data: roughly two years and two months for service improvement analysis
- Marketing communication preferences: Until you unsubscribe or about two years of inactivity
Cookies and Website Tracking
Our site uses cookies and related technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.
You can manage cookie preferences via your browser settings. Note that turning off some cookies may impact how the site functions. For comprehensive details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site might include links to third-party sites or services. This privacy policy covers only Deep Archive Find and our site. We do not oversee the privacy practices of external sites.
We recommend checking the privacy policies of any third-party sites you access via links on our site.
Policy Updates
We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal requirements. When substantial updates occur, we will update the "Last Updated" date at the top of this policy.
Please take a moment to review this policy from time to time to stay informed about how we protect your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.
Contact Us About Privacy
Deep Archive Find Privacy Team
43 Floral Street, London
London, United Kingdom WC2N 5DU
Email: [email protected]
Phone: +44 20 7946 0555
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within roughly a week.